Join our team
Our mission
Make flight-free travel mainstream
Our goals
Reduce the climate impact of travel
Combat over tourism and boost local economies
Increase tourist spending with sustainable providers
Our values
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Making slow travel mainstream is a journey we approach with the optimism and openness needed to learn and grow.
We enjoy ourselves, celebrate where we are and we strive to do better
We know sustainability is a journey
We advocate for collective, not individual, impact
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Trust in each other is the foundation of our team. We share insights widely, are grounded in openness, and welcome peer reviews.
We trust (but verify)
We are trustworthy
We are trusted experts
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We listen to, respect, amplify and support all stakeholders. Our product is for everyone.
Byway is for everyone
We value and actively hire for diversity and empathy
We do not accept discrimination, hate or harassment
We respect local contexts and listen to and uplift expert and local insights
What it’s like to work at Byway
Our benefits
Flexible hours
80 hours per two weeks whenever as long as you’re able to fulfill commitments.
Hybrid remote
Two days in London per month, the rest is remote from wherever you like.
Discounted holidays
Trade discounts and personal travel planning for your annual holiday.
In-person fun
Monthly socials, annual away day and annual weekend away.
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"The work-life balance is perfect, It means I get to see the world whilst doing what I enjoy best, product design. I love having full autonomy over ideas and projects that can improve the Byway experience."
Kurt - Product Design
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"Given I’m a career changer and late comer to tech, it’s great to be in a team where diversity isn’t just a conversation at interview, but something that’s actively worked on day-to-day. I'm thriving and loving it."
Nathalie - Frontend Developer
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"I've been surprised at how much I love our monthly get togethers and yearly birthday weekends - it is so nice to be able to connect with this amazing bunch of people off-screen."
Marijke - Growth Marketing
Open roles
Chief Operating Officer
We're on the lookout for a Chief Operating Officer. As our first COO, you'll be at the forefront of our expansion, leading our talented customer-facing teams - scaling tech, tools and processes - and ensuring Byway travellers are delighted every step of the way.
Trip Support Intern (out of hours)
We’re looking for a customer-centric support superstar to join our trips team. You’ll work with our Trip Leads and be the first line of support for our travelling customers, offering advice, solving problems and sometimes simply admiring photos or offering recommendations via WhatsApp, phone and email.
Ticketing Executive
We’re looking for someone to become our first in-house Ticketing Exec. You’ll work with our Operations and Routing teams to identify the best ticket choices that balance customer enjoyment, cost and flexibility, and manage a pipeline of outstanding tickets with ease and efficiency.
Operations Executive
We're looking for someone proactive and organised to manage the delivery of our customer’s trips, from booking to homecoming. As our Ops Exec, you’ll manage tasks for a pipeline of booked trips, working with our Routing team for complex fixes and Customer Support and Concierge teams for customer communication.